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HomenewsSingapore Airlines introduces free unlimited Wi-Fi for all cabin classes from July...

Singapore Airlines introduces free unlimited Wi-Fi for all cabin classes from July 1, 2023 onwards

Singapore Airlines introduces free unlimited Wi-Fi for all cabin classes from July 1, 2023 onwards

PHOTO: SIA

Starting July 1, 2023, Singapore Airlines (SIA) will offer the most comprehensive free unlimited in-flight Wi-Fi access in the aviation industry. This service will be extended to all travellers across all cabin classes. That's right,including those in Premium Economy Class and Economy Class.

The new offering signifies a major enhancement in SIA's digital amenities, and the service will be available almost entirely across SIA's global route network and aircraft fleet, allowing passengers to stay connected at 36,000 feet above ground.

From connecting with family and friends, working online, to staying updated with the latest news or social media trends, SIA's customers will now be able to enjoy seamless connectivity throughout their journey. This move aims to satisfy the growing demand for constant connectivity in today's hyper-digital era.

Passengers can avail themselves of this service by entering their KrisFlyer membership details while booking through the online Manage Booking option, or at the check-in counters. Those who are not KrisFlyer members can also sign up for a free membership online or onboard via the SIA digital content portal on their personal mobile devices to access the complimentary in-flight Wi-Fi.

SIA's Suites, First Class, and Business Class customers, along with PPS Club members, have always enjoyed free unlimited in-flight Wi-Fi access. Since February 2023, the airline has also offered complimentary Wi-Fi surf plans of three and two hours to KrisFlyer members travelling in Premium Economy Class and Economy Class respectively.

Mr Yeoh Phee Teik, Senior Vice President of Customer Experience at Singapore Airlines, commented on this announcement. "In today's increasingly hyper-connected world, high-speed in-flight Wi-Fi connectivity is one of the most important requirements for our customers. Granting them access to free unlimited Wi-Fi is yet another milestone in SIA's continuous effort to offer an exceptional end-to-end travel experience. With this enhanced offering, our customers will be empowered to stay connected, entertained, and productive, even at 36,000 feet in the sky."

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