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HomenewsOpensignal report finds local telcos leading the way in their 5G experiences

Opensignal report finds local telcos leading the way in their 5G experiences

Opensignal report finds local telcos leading the way in their 5G experiences

A recently released report from Opensignal, “5G Global Mobile Network Experience Awards 2023”, saw Singapore’s big three local telcos lead the way in the categories of Gaming, Download Speeds, and Video. All three Singapore telcos fell under Group II which was for operators in markets with a land area of less than 200,000km2.

Gaming leads the way

Image source: Opensignal.

Opensignal’s 5G Games Experience measures how mobile users experience real-time multiplayer mobile gaming on an operator’s 5G network. Measured on a scale of 0-100, it analyses how a user’s multiplayer mobile gaming experience is affected by mobile network conditions including latency, packet loss, and jitter.

And in this category, Singtel emerged as the Global Winner, with StarHub placing second, and M1 fourth.

According to Opensignal, this means that most users deem this 5G network experience from local telcos acceptable. Nearly all users feel like they have control over the game, and they receive immediate feedback on their actions with no noticeable delay in almost all cases.

Image source: Opensignal.

When it comes to 5G Download speeds, M1 was a Global Leader ranked fourth overall at 402.8Mbps. StarHub and Singtel rounded out the top 10 at 386.4Mbps and 359.7Mbps respectively.

But for StarHub, this was still an improvement of 114% allowing them to top the table of the 15 operators in Group II with the largest Year-on-year percentage improvement in 5G Download Speed. StarHub is immediately followed by its 5G consortium partner, M1, with 103.8%. Singtel is a 5G Global Rising Star in this category, but further down the table with a rise of 24.2%.

Image source: Opensignal.

Opensignal’s 5G Video Experience score quantifies the quality of video streamed to mobile devices by measuring real-world video streams over an operator’s 5G network. The scores account for adaptive bitrate streaming (ABR), a technology that allows Opensignal to accurately represent users’ real video experience including video streams of up to 4K quality.

Both StarHub (2nd) and Singtel (5th) are global winners with M1 outside the Top 10 at 13th. StarHub and Singtel both scored excellent ratings with M1 scoring Very Good. An Excellent rating indicates that users are, on average, able to stream video at 1080p or better with fast loading times and no stalling when connected to 5G. Placing in the Very Good category indicates that users are, on average, able to stream video at 1080p or better with satisfactory loading times and little stalling when connected to 5G.

What these score represent is a win for local 5G subscribers as they get to enjoy an improved 5G experience from all three telcos.

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